STAR WARS Zero Company Performance & Crash Fixes
A safe troubleshooting sequence for low FPS, stutter, crashes, black screens, EA app errors, and missing content.
Create a clean baseline
Restart, update the OS and graphics driver, close overlays, confirm free storage, and compare hardware with the official target. On Intel Arc, verify Resizable BAR.
Crashes and black screens
Verify or repair the installation, remove unsupported launch options, and test without third-party hooks. For EA app error codes, use the code-specific EA flow.
Low FPS or stutter
Retest the same scene. Start with TSR, DLSS, or FSR, then lower one demanding option at a time. Because EA calls the game CPU-bound, a GPU-only change may not solve every limit.
Missing cosmetics
Check unlock timing before reinstalling: Hawks cosmetics appear in the creator, weapon themes after the tutorial, and eligible Astromech content follows a Cycle 5 sequence.
Prepare a support report
Record platform, hardware, driver, storefront, error text, and reproduction steps before contacting EA support.